Privacy Policy

This Privacy Policy describes how astoriacollections.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By accessing or using our website, you consent to the data practices outlined in this policy. If you, the "user" of our website, products or services do not agree, please refrain from using our services. Astoria operates as a dropshipping e-commerce brand with products manufactured and shipped by third-party suppliers.

Contact 

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@astoriacollections.com

Collecting Personal Information 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. 

  • Device information 
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. 
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. 
  • Disclosure for a business purpose: shared with our processor Shopify  
  • Personal Information collected: device type, operating system, version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site  
  • Order information 
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 
  • Source of collection: collected from you. 
  • Disclosure for a business purpose: We share your personal information with third-party processors to help us operate our website, provide our services, and improve our offerings.
  • Customer support information 
  • Purpose of collection: We collect personal information for customer support to ensure we can effectively address your inquiries, resolve issues, and improve your overall experience with our services. 
  • Source of collection: 
  • Directly from You: When you contact us via email, phone, or chat, or when you submit a support request through our website. 
  • Automatically: Through our customer support platform which may record communications for quality and training purposes. 

While we prioritize data protection, we cannot guarantee total security, and users acknowledge the inherent risks associated with internet data transmission. 
Your personal information may be stored and processed outside of your home country. By using our services, you consent to international data transfers, ensuring compliance with legal safeguards.

Minors 

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion. 

Sharing Personal Information 

We share information with partners who provide essential services (e.g., payment processing, order fulfillment, email delivery). Each partner is carefully selected to meet strict data security standards.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: 

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 
  • Google Analytics: We use Google Analytics to understand how our customers use the site. Learn more about how Google uses your personal information. 
  • TikTok Pixel: We use TikTok Pixel to measure and optimize our TikTok advertising efforts. Learn more about how TikTok uses your personal information. 

Behavioural Advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: 

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by: 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/. 
We may disclose personal information as required by law, such as in response to court orders or legal processes, to comply with applicable laws, or protect our legal rights.

Using Personal Information 

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. 

Retention 

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. 

Selling Personal Information 

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”). 

We may sell the following categories of personal information to third parties: 

  • Identifiers 
  • Commercial Information 
  • Internet or Other Electronic Network Activity Information 
  • Geolocation Data 
  • Inferences Drawn from Other Personal Information 

 

You can opt-out of the sale of your personal information by: 

  • Email us at [contact email] with the subject line "Do Not Sell My Personal Information". 
  • We do not knowingly sell the personal information of minors under the age of 18
  • We may offer financial incentives such as discounts or coupons in exchange for your personal data: 
  • The value and details of the incentive will be provided at the time of the offer. 
  • To participate, you must provide explicit consent. 
  • You may withdraw from these incentives at any time by contacting us at [contact email]. 

 

Your rights 

CCPA 

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.  

Cookies 

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. 

We use the following cookies to optimize your experience on our Site and to provide our services. 

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ] 

Cookies Necessary for the Functioning of the Store 

Name 

Function 

Duration 

_ab 

Used in connection with access to admin. 

2y 

_secure_session_id 

Used in connection with navigation through a storefront. 

24h 

_shopify_country 

Used in connection with checkout. 

session 

_shopify_m 

Used for managing customer privacy settings. 

1y 

_shopify_tm 

Used for managing customer privacy settings. 

30min 

_shopify_tw 

Used for managing customer privacy settings. 

2w 

_storefront_u 

Used to facilitate updating customer account information. 

1min 

_tracking_consent 

Tracking preferences. 

1y 

c 

Used in connection with checkout. 

1y 

cart 

Used in connection with shopping cart. 

2w 

cart_currency 

Used in connection with shopping cart. 

2w 

cart_sig 

Used in connection with checkout. 

2w 

cart_ts 

Used in connection with checkout. 

2w 

cart_ver 

Used in connection with shopping cart. 

2w 

checkout 

Used in connection with checkout. 

4w 

checkout_token 

Used in connection with checkout. 

1y 

dynamic_checkout_shown_on_cart 

Used in connection with checkout. 

30min 

hide_shopify_pay_for_checkout 

Used in connection with checkout. 

session 

keep_alive 

Used in connection with buyer localization. 

2w 

master_device_id 

Used in connection with merchant login. 

2y 

previous_step 

Used in connection with checkout. 

1y 

remember_me 

Used in connection with checkout. 

1y 

secure_customer_sig 

Used in connection with customer login. 

20y 

shopify_pay 

Used in connection with checkout. 

1y 

shopify_pay_redirect 

Used in connection with checkout. 

30 minutes, 3w or 1y depending on value 

storefront_digest 

Used in connection with customer login. 

2y 

tracked_start_checkout 

Used in connection with checkout. 

1y 

checkout_one_experiment 

Used in connection with checkout. 

session 

checkout_session_lookup 

Used in connection with checkout. 

3w 

checkout_session_token_<<token>> 

Used in connection with checkout. 

3w 

identity-state 

Used in connection with customer authentication. 

24h 

identity-state-<<token>> 

Used in connection with customer authentication. 

24h 

identity_customer_account_number 

Used in connection with customer authentication. 

12w 

Reporting and Analytics 

Name 

Function 

Duration 

_landing_page 

Track landing pages. 

2w 

_orig_referrer 

Track landing pages. 

2w 

_s 

Shopify analytics. 

30min 

_shopify_d 

Shopify analytics. 

session 

_shopify_s 

Shopify analytics. 

30min 

_shopify_sa_p 

Shopify analytics relating to marketing & referrals. 

30min 

_shopify_sa_t 

Shopify analytics relating to marketing & referrals. 

30min 

_shopify_y 

Shopify analytics. 

1y 

_y 

Shopify analytics. 

1y 

_shopify_evids 

Shopify analytics. 

session 

_shopify_ga 

Shopify and Google Analytics. 

session 

customer_auth_provider 

Shopify analytics. 

session 

customer_auth_session_created_at 

Shopify analytics. 

session 

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org. 

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above. 

Do Not Track 

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. 

Changes 

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. It is up to you, the "user" of our website, products or services to regularly check and be informed of any changes may occur in the future.

Complaints 

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above. 

Last updated: 02/11/2024